Thank you for shopping at UserPro Plugin. We operate by Envato Refund Policy for Customers. Please read this policy carefully here.

Why a refund may not be given

If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:

– you don’t want it after you’ve downloaded it;
– the item did not meet your expectations;
– you simply change your mind;
– you bought an item by mistake;
– you do not have sufficient expertise to use the item;
– you ask for goodwill; or
– you can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation).

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by email: [email protected]

Last updated: March 19, 2018